What website management actually covers
A business website is rarely finished when it goes live. Software changes, content becomes outdated, certificates renew, plugins introduce conflicts and hosting environments evolve. Website management is the ongoing work needed to keep those moving parts under control.
For WordPress sites, that normally starts with controlled updates to WordPress core, plugins and themes. Updates need more than a button press. A change can expose a compatibility problem in a theme, checkout, form or custom function, so the useful part is checking the site afterwards and having a recent backup available if something needs to be rolled back.
Our Professional Care plan costs £119 a month and includes weekly software updates, daily off-server backups, uptime monitoring, security scanning, speed monitoring, a monthly accessibility scan and 60 minutes of development time each month. Premium Care costs £249 a month and increases the included development time to three hours, alongside additional support for ecommerce and higher-traffic websites.
If you only need the underlying technical maintenance, see website maintenance. Businesses that want wider ongoing responsibility can use website management to bring technical care and regular website work together.
Why managed websites still need active checks
Automation is useful, but it cannot tell you whether every important part of a website still works as intended. A monitoring system might confirm that the home page returns a successful response while a contact form is failing, a payment method has stopped loading or a plugin update has changed the layout of a key page.
Useful website management therefore combines automated monitoring with practical checks. That means looking at what changed, what users depend on and what could fail quietly.
- Backups: daily copies are stored off-server so recovery does not depend entirely on the live hosting account.
- Availability: uptime monitoring identifies outages that might otherwise go unnoticed outside office hours.
- Security: software updates, scanning and hardening reduce avoidable exposure from outdated components.
- Performance: Professional and Premium plans monitor speed and Core Web Vitals so deterioration can be identified rather than discovered months later.
The National Cyber Security Centre recommends that organisations keep backups of important data and know how to restore them. It also identifies websites and domain hosting accounts as important online services that businesses should protect.
Website management for content changes and development
Technical maintenance is only part of managing a working business website. Pages need editing, opening hours change, staff details move, services are added and small layout problems appear as browsers, plugins and themes change.
Professional Care includes 60 minutes of development time every month. Premium Care includes three hours. That time can be used for appropriate website changes rather than allowing a backlog of small jobs to accumulate.
For ecommerce sites, Premium Care also includes WooCommerce and payment testing. This matters because a shop can appear online while a problem deeper in the purchasing journey prevents customers from completing an order.
Where hosting itself is the problem, we can manage an existing hosting account through Hosting Support from £39 a month, or provide Managed WordPress Hosting from £69 a month. Keeping hosting separate from management can also make sense where a business has an established hosting arrangement it does not want to replace.
Performance, accessibility and website health
A managed website should be reviewed as a working business asset, not simply checked for software updates. Performance changes are a good example. A new script, oversized image, plugin feature or third-party service can make a previously quick page noticeably slower.
Google's Core Web Vitals measure real-world loading performance, responsiveness and visual stability using LCP, INP and CLS. They are useful diagnostic signals, but a perfect laboratory score is not the objective. The practical question is whether real visitors can load and use important pages without unnecessary delay or instability.
Professional and Premium Care include speed and Core Web Vitals monitoring, together with a monthly accessibility scan. Accessibility monitoring is not the same as a full WCAG audit because automated tools cannot identify every barrier. Where accessibility needs closer examination, our website accessibility audit combines automated testing with manual keyboard and screen reader checks.
Choosing a website management plan
Professional Care at £119 a month is designed for business websites where downtime and unresolved website problems have a direct operational cost. It includes the core maintenance work plus one hour of development time each month and phone and email support seven days a week.
Premium Care at £249 a month is aimed at ecommerce and higher-traffic websites that need more development capacity and a faster priority response. It includes three development hours each month, WooCommerce and payment testing, quarterly SEO and conversion review and a direct line to your engineer.
Annual pricing is £1,190 for Professional Care and £2,490 for Premium Care. You can compare the full options on our website support pricing page.